FAQ's

You can contact us via email at yy-package@zmartechome.com

As it is an international transportation, you need to solve the transportation costs on your own. If you have your own transportation channel, we can provide good services for connecting goods. If you do not have your own transportation channel, we can help you choose the best transportation method.

Yes, we ship worldwide. Please allow 10-15 days for arrival if your package is being shipped internationally. Sometimes, it can take longer depending on which country your order is being shipped to.

You can expect your order to be processed and packaged within 1-3 business days. During the sale season, it may take longer for your order to be processed and packaged. In either case, you can expect to be notified via email and/or text.

If you choose USPS Ground Advantage shipping, you can expect to receive your order in 3-7 business days. If you have selected USPS Priority shipping, you can expect to receive your order in 2-3 business days. Note: Weekends and holidays do not count as business days.

Once your order has been processed and shipped, you will receive a USPS tracking number and a link to tracking your order via email and/or text.

All goods are shipped from our location in Shenzhen, China.

You can pay using any of the major payment methods, including paying with Visa, Mastercard, PayPal, American Express, and Discover.

If the order has not started production yet, we can cancel the order without causing any losses to you. If the order has already started production, unfortunately, we will not be able to modify or cancel your order.